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MJDIL
09-30-2006, 06:10 AM
Am getting Currencies on Globex, Commodities on ECBOT.....Cannot get any QM on Globex or Nymex. Cannot get FDAX or any LIFFE data. Have tried all known symbols .

Working with a TT feed...



Getting Market Data request refused: Unknown Instrument Error in log...any ideas?

NinjaTrader_Ray
09-30-2006, 06:25 AM
Make sure your broker has authorized your account to trade the symbols you are requesting market data for. If not, you will get this error.

MJDIL
09-30-2006, 06:32 AM
Made sure of it..thought that was the problem, like maybe they had not swithched over when I went to Ninja...I can get ones I am not authorized for ( Swiss Franc, Emini MId Cap ) but not FDAX, QM,MCU, MCP, FESX ...alll of which I am authorized and can get through my Xtrader platform......any other ideas? Thanks again

NinjaTrader_Ray
09-30-2006, 07:50 AM
You can only get data forsymbols you are authorized for. Please send a note to support@ninjatrader.com (mailto:support@ninjatrader.com) and reference this post. Someone will get in touch with you Monday morning.