Frequently disconnect from Gain's Server

[Greenmoney21]

Hi,

I have a live account with Forex.com, lately i've been experiencing frequent disconnect from Gain's Server, i was connect to gain server since 5 am, now its about 630 am, and i got 9 disconnects, this is not really a good thing for me since im using tick charts..

Is there anything i can do to avoide these disconnects?

My next question, Can we install Microsoft .NET Framework 3.0?

Thanks

[NinjaTrader_Ben]

Hello,


Unfortunately NinjaTrader does not dictate when a connection is lost. It operates like a radio receiver in that it receives a signal from your broker and then displays/reports these signals back to you the trader. When a connection is lost, it is the broker's API that determines this and reports this to NinjaTrader which in turn reports this back to the trader.
The common problems that contribute to this are:
- ISP issues
- hardware firewall issues changing IP addresses frequently
- Dynamic ISP address switching the address frequently intraday. Usually this happens once a week but you may want to check with your ISP. If they do change daily, a static IP address may work.
- With Windows XP SP2, if you have more than 10 open TCPIP socket connections open (10 programs making connections through the internet) windows will randomly shut down some connections
- Broker servers having problems


Yes, you can update to 3.0, but NOT 3.5 .NET.

[Greenmoney21]

Hi,

Thank you for your reply.

How do i check how many TCIP connections is open?

Thank you

Hello,


Unfortunately NinjaTrader does not dictate when a connection is lost. It operates like a radio receiver in that it receives a signal from your broker and then displays/reports these signals back to you the trader. When a connection is lost, it is the broker's API that determines this and reports this to NinjaTrader which in turn reports this back to the trader.
The common problems that contribute to this are:
- ISP issues
- hardware firewall issues changing IP addresses frequently
- Dynamic ISP address switching the address frequently intraday. Usually this happens once a week but you may want to check with your ISP. If they do change daily, a static IP address may work.
- With Windows XP SP2, if you have more than 10 open TCPIP socket connections open (10 programs making connections through the internet) windows will randomly shut down some connections
- Broker servers having problems


Yes, you can update to 3.0, but NOT 3.5 .NET.

[NinjaTrader_Ben]

Hello,

Try crtl+alt+delete to get to your Task Manager and look at the number of programs there that would be using the internet.